Smaller items that are in-stock will be ready for collection within 4 business hours from the time of placing your order. Depending on our stock on hand at each location and your product selection, you'll be given your estimated pickup time frame. Place your order online and select Click and Collect as your shipping method at the chosen pickup location. You can order products on our website and collect them from any Bicycle Superstore Location.
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A full list of these areas and description of ‘bulky good’ items can be referenced by referring to our Home Delivery section. Please note that Home Delivery Service is only available for orders that include bulky goods such as bikes, indoor trainers, baby seats, car racks and scooters within selected postcodes within the Melbourne, Mornington Peninsula and Geelong Regions for a delivery fee ranging from $25 - $50. We currently do not offer international shipping.įor Home Delivery orders, our customer service team will be in contact to coordinate a delivery time to ensure that we can deliver your goods within an agreed time window. Please note, if you elect for your parcel to be left at your premises, we cannot be responsible if the parcel goes missing. If you would like to authorise for your order to be left at your door or in your mailbox, please specify details in the delivery instructions. Please note a signature is required upon delivery so please ensure you provide an address where someone is there to sign.
Please note that ‘bulky good’ items will incur an additional shipping fee, this includes indoor trainers, child seats and scooters.Īll orders will be provided with a tracking number once your order is dispatched.
For orders under $50 we charge a flat rate of $9.95 AUD, Australia wide via Australia Post and Fastway.
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We provide free shipping on orders over $50 AUD (excluding bikes and bulky good items), Australia wide via Australia Post and Fastway. Shipped orders will be dispatched within two business days for all direct to door orders. We do however offer Home Delivery of all bike brands in selected areas of Melbourne, the Mornington Peninsula and Geelong regions as well as Click and Collect from your local Bicycle Superstore. Please note we are unable to ship selected bike brands, we are currently only able to ship Eastern, Cruzee, Globber & Torker bikes.
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